Privacy & Cookie Policy
This Privacy & Cookie Policy explains how ("Company", "Discoverydockbeacn", "we", "us", or "our") collects, processes, stores, and protects your personal data when you visit or interact with our website at discoverydockbeacn.skin or purchase our marine skincare and esthetic wellness formulations.
We are committed to operating in full compliance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO), the EU General Data Protection Regulation (GDPR), and other global privacy laws.
1. Data Controller Information
is the primary data controller responsible for your personal information:
2. Categories of Data We Collect
Depending on how you interact with our website, we collect the following personal data:
- Identification & Contact Data: Full name, email address, contact phone number, shipping and billing addresses submitted via sample order or contact forms.
- Customer Communication Data: Correspondence history, skincare inquiries, wholesale spa requests, and feedback submitted to our skincare specialists.
- Technical & Telemetry Data: IP addresses, browser specifications, operating system, localized timezone settings, referring URL, and page navigation pathways.
- Cookie & Preference Data: Cookie identifiers, user site settings, language preferences, and consent history.
3. Purpose and Legal Basis for Processing
We only collect and process your personal information when supported by valid legal grounds under applicable law:
- Performance of Contract: To fulfill sample requests, process skincare orders, and communicate shipping and tracking status.
- Legitimate Business Interests: To optimize website speed, secure our online services against fraud, analyze skincare interest trends, and improve our formula descriptions.
- Legal Compliance: To maintain accounting records, tax records, and respond to official regulatory requests from Hong Kong SAR statutory bodies.
- Consent: Where you have opted in to receive ocean wellness newsletters, scientific skincare updates, or personalized offers.
4. Comprehensive Cookie Policy
Cookies are small text files stored on your browser or hard drive when you visit web pages. We use cookies to enable seamless navigation, analyze traffic patterns, and personalize content.
4.1 Types of Cookies We Deploy
4.2 Managing Your Cookie Choices
You have the absolute right to accept, decline, or modify cookies at any time. You can clear or block cookies directly within your web browser settings (e.g., Chrome, Safari, Firefox, Edge). Please note that disabling strictly necessary cookies may impact the technical functionality of our sample request forms.
5. Data Retention & Storage
We retain personal data only for as long as required to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Customer inquiry data is retained for up to 24 months, after which it is securely anonymized or permanently destroyed in accordance with enterprise data disposal protocols.
6. Third-Party Data Sharing & Transfers
strictly refrains from selling, renting, or trading your personal data. We share data only with trusted service partners operating under strict confidentiality contracts:
- Logistics and courier partners to ship ocean serum samples to your address.
- Secure cloud hosting providers and web analytics services operating with encrypted databases.
- Professional legal advisors or regulatory authorities when mandatory under Hong Kong law.
7. Your Privacy Rights
Depending on your jurisdiction, you hold the following statutory data rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal records.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where legal exceptions do not apply.
- Right to Restrict Processing: Request temporary suspension of processing under specific conditions.
- Right to Opt-Out: Unsubscribe from marketing communications instantly via email links or direct notification.
To exercise any of these rights, please submit a request to our privacy lead at . Requests are fulfilled within 30 days free of charge.
8. Security Measures
We employ enterprise-grade SSL/TLS transport layer encryption, strict access controls, and regular vulnerability scanning to prevent unauthorized access, alteration, or loss of your personal information.
9. Revisions to This Policy
We may update this Privacy & Cookie Policy periodically to reflect new regulatory requirements or skincare services. Any changes will be posted on this page with an updated effective date.